Orders are processed within 1–2 business days.

Once shipped, delivery within the United States typically takes 4–6 business days.

Please contact our support team within 48 hours of delivery and include clear photos of the damaged item and packaging. We will review the case and offer a suitable solution.

We accept secure payments via major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are SSL-encrypted.

You can cancel your order within 24 hours after placing it.

After this period, the order may already be in processing or shipped and can no longer be cancelled.

To start a return, contact our support team first. You will receive a return form and detailed instructions. Returns sent without approval may not be processed.

Your order number can be found in your order confirmation email and in the shipping confirmation email.

We offer free shipping on all orders within the United States.

Tracking information may take up to 48 hours to update after shipment. If there are no updates after this period, please contact our support team.

Delays can occur due to high demand, carrier delays, or customs checks. If your order has not arrived within the estimated delivery time, please contact us and we will investigate.

Return instructions and the correct return address will be provided by our support team after your return request is approved.

You may return your item within 30 days of receiving your order, provided it is unused and in its original packaging.

Once your return has been received and inspected, refunds are processed within 14 days to the original payment method.

Return shipping costs are the responsibility of the customer unless the item is defective or damaged upon arrival.

We aim to respond to all customer inquiries within 24 hours on business days. During busy periods, response times may be slightly longer. Thank you for your patience.

You can reach our customer support team via email at:

info@bostonselect.com

For faster assistance, please include your order number in your message.

Customer service hours (Eastern Time – ET)

Monday to Friday: 9:00 AM – 5:00 PM

Saturday and Sunday: 9:00 AM – 1:00 PM